Last-mile delivery refers to the final step of the shipping process, where goods are delivered from a distribution center to the customer’s doorstep. It’s often the most expensive and time-consuming part of the supply chain. Efficient last-mile delivery is essential for improving customer satisfaction, as delays in this phase can lead to negative feedback. Companies are adopting solutions like local warehouses, automated delivery systems, and electric bikes or drones for urban deliveries. Streamlining this process can result in faster delivery times, lower costs, and a better overall customer experience.